BBM10 FOR 2020 HAS BEEN CANCELLED.
THE NEW DATES FOR BBM10 ARE:
April 29th to May 3rd 2021
COVID-19 REFUND REQUESTS MUST BE MADE NO LATER THAN MAY 17, 2020.
Any run passes or hotel reservations at Eisenhower Inn or Aspire for which a refund request has not been received by May 17, 2020 will automatically be transferred to the 2021 event. If your hotel reservation was for a specific room or room type, the same will apply to the transferred reservation for 2021.
Hotel reservations made at any hotel other than Eisenhower Inn or Aspire must be cancelled by calling those hotels directly.
THE ONLY WAY TO GET A REFUND IS TO USE THE FORM HERE.
March 17th, 2020 – Any run pass purchased for BBM10 in 2020 will be good for BBM10 now scheduled for 2021. To sweeten the deal for those who choose to hold their run pass for 2021, we will be adding a Sunday Evening meal and Sunday evening play space hours for the 2021 event. Your hotel reservations will also be transferred to the 2021 dates. We have already communicated with the performers and we believe the lineup will be the same for 2021. We expect there will be few changes to our schedule.
We hope that everyone will remember at this time that BBM is a 501(c)3 Non-profit and no one is paid or makes profit from the event. 100% of the proceeds go to charity.
While the terms on our website do not allow for refunds, in this challenging time we will be offering refunds less a $35 per pass fee. While we would prefer to offer a 100% refund, we must cover expenses that we cannot recover from the 2020 cancelled event in order to ensure that BBM can continue in the future.
We have also spoken to the hotel and they will be giving full refunds or allow the reservation to be transferred to 2021.
We will be sending out an email before the end of this week with instructions on how to request refunds from BBM and the Hotel. Basically, there will be an online form via which you can request refunds of both at one time. Processing of refunds may take up to 90 days. Guests who purchased their run passes within the last 60 days will likely get a refund directly to their credit card. Others will receive a check in the mail.
PLEASE BE PATIENT A FEW MORE DAYS with regards to refunds. You will receive another email no later than Friday with instructions about how to request refunds. BBM is a 100% volunteer run event so please allow us 60-90 days to process the refunds. Once we have worked through those challenges we will post updates regarding the 2021 event. Until then we have suspended any additional run pass sales.
Thank you for your patience and understanding while we work through this challenge.
BE SAFE.
BBM Staff
